Financial questions

• I can't buy chips
• I bought chips, but didn't receive them
• I didn’t get a bonus for purchasing
• My chips are gone
• How do I transfer chips to another player?
• Other

Technical questions

• The game crashes or freezes
• Problems with internet connection
• Location not set
• Graphics problems
• Other

Game questions

• How do I block the chat?
• How do I disable the display of gifts?
• How do I delete private messages?
• Property and gifts
• What do I do if I don't like a gift given to me?
• Other

Account-related questions

• My account was hacked
• I want to change my password
• I'm trying to recover my password, but I can't
• How do I find out my ID number?
• Registering or using a guest account
• I forgot my username

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Friends

• I didn't get a bonus for adding a friend
• How do I add other players to my friends list?
• How do I join a friend's game?
• How do I delete friends?
• I can't find a friend
• Other